As reported here and other places, staffing issues have become one of most significant issues in-plants are struggling to overcome. This was based on preliminary data from a Canon-sponsored IPMA survey titled “The Next Generation Tactics and Strategies for In-plant Service Providers.”
When asked “What are your greatest challenges,” there was a tie for first place between “Training customers to better prepare files” and “Finding and hiring good staff.” However, 18% also reported, “Our salaries are so low it makes it hard to attract and keep good staff.”
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Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com