When a university realizes its in-plant is sitting on prime real estate, that news often leads to a few restless nights for the manager of that shop. That's what happened at Indiana University, when the city of Bloomington decided to develop a technology park on the west side of town, in an area where IU Document Services had been situated for 41 years.
Bloomington
From road construction to university printing, Joe Goss' customer service skills have served him well. by Bob Neubauer "No previous printing experience needed." Those were the words on the job notice that caught Joe Goss' eye back in 1985. After 12 years in the road construction business, he was starting to wonder about his future. The slumping economy was taking its toll on business. Figuring he had nothing to lose, Goss applied for the job as director of Indiana University Printing Services, in Bloomington. Much to his surprise, he was called for an interview. That interview revealed that the in-plant, though very proficient