Everyone has suddenly become aware of “in-plants.” There was a time when in-plants were looked down on by our colleagues in the commercial world. We were somehow not quite as good as our commercial counterparts. Now that’s changed.
In-plant closings are nothing new; we’ve all been under the outsourcing cloud for years. But why so many in such a brief period of time? These institutions are planning to shut down their printing plants even though they have not seen proposals from potential outsource vendors.
Last time I looked we’re part of the printing industry. A pretty sizeable part of it, in fact. But as usual, with the exception of In-Plant Graphics, printing and graphic arts media coverage will focus on how the unification impacts the commercial printing industry, but not the industry in general—and certainly not in-plants.
I wish there was a way to help in-plant managers see things from my perspective. I’ve worked on 50 or more projects over the past few years trying to help top management understand why they have an in-plant and why the in-plant really is “core” to whatever business they happen to be in.
Why is it that sometimes in-plant printers can’t catch a break—at least, not from commercial printers? It seems like every time I talk to a commercial printer and the subjects of in-plants comes up, all I hear is negativity.
A blog hosted by a well-known print periodical recently included a posting on why price should not be the sole criteria for choosing a printer. What’s the big deal? What if the print buyer is upper management, and the printer is the organization’s in-plant?
My wife Catherine and I recently returned from an incredible experience. We were invited to present at the annual University Print Managers’ Group (UPMG) conference in the U.K.
I had the opportunity to spend a few days recently visiting a shop that I worked with two or three years ago. Revisiting a shop that had issues, only to find that most—if not all—of the issues have been resolved, is one of the most rewarding things about my job.
The current economy can be viewed as a threat or an opportunity. For in-plants that have made the right investments, the economy has opened the door to some new and exciting opportunities.
You need to proactively and succinctly communicate the value that the in-plant is delivering to the organization in terms that all levels of management will understand.