The Price Is Right. Or Is It?
August 21, 2015 at 8:07 am

In his new blog entry, Ray Chambers reveals why comparing prices with other in-plants may be of limited value.

The Problem with Benchmarks
November 16, 2012

If you’re looking for a benchmark to evaluate your performance, we suggest that you continuously benchmark your pricing against the prices charged by available commercial alternatives. You are not competing with other in-plants; you are competing with the print shops that operate in your area.

In-plants Aren’t Commercial Printers
July 25, 2012

Everyone has suddenly become aware of “in-plants.” There was a time when in-plants were looked down on by our colleagues in the commercial world. We were somehow not quite as good as our commercial counterparts. Now that’s changed.

Recent In-plant Closings Don’t Add Up
May 14, 2012

In-plant closings are nothing new; we’ve all been under the outsourcing cloud for years. But why so many in such a brief period of time? These institutions are planning to shut down their printing plants even though they have not seen proposals from potential outsource vendors.

PIA/NAPL Unification Talks: Good for In-plants?
February 27, 2012

Last time I looked we’re part of the printing industry. A pretty sizeable part of it, in fact. But as usual, with the exception of In-Plant Graphics, printing and graphic arts media coverage will focus on how the unification impacts the commercial printing industry, but not the industry in general—and certainly not in-plants.

My New Year’s Wishes
January 5, 2012

I wish there was a way to help in-plant managers see things from my perspective. I’ve worked on 50 or more projects over the past few years trying to help top management understand why they have an in-plant and why the in-plant really is “core” to whatever business they happen to be in.

Getting Respect from Commercial Printers
August 29, 2011

Why is it that sometimes in-plant printers can’t catch a break—at least, not from commercial printers? It seems like every time I talk to a commercial printer and the subjects of in-plants comes up, all I hear is negativity.

How Important Should Price be in Choosing Any Printer?
July 29, 2011

A blog hosted by a well-known print periodical recently included a posting on why price should not be the sole criteria for choosing a printer. What’s the big deal? What if the print buyer is upper management, and the printer is the organization’s in-plant?

Reflections on the UPMG Annual Conference
July 7, 2011

My wife Catherine and I recently returned from an incredible experience. We were invited to present at the annual University Print Managers’ Group (UPMG) conference in the U.K.

An In-plant Success Story
June 2, 2011

I had the opportunity to spend a few days recently visiting a shop that I worked with two or three years ago. Revisiting a shop that had issues, only to find that most—if not all—of the issues have been resolved, is one of the most rewarding things about my job.