Xerox Corp.

North Carolina Correction Enterprise Print Plant/Central Duplicating Raleigh, N.C. Annual sales: $7 million Full-time employees: 186 Jobs printed per year: 13,500 Robert Leon runs an extremely professional, profitable in-plant. Comprising a large offset operation and a separate duplicating facility, his in-plant generates $7 million in annual sales and employs 186 people. But his operation is different from other in-plants in one key way: Nearly all of his employees are prison inmates. Leon is director of printing at North Carolina Correction Enterprises. He oversees the offset print plant, located in Nashville, N.C., and a central duplicating center, in Raleigh. In its 60 years of

Printers showed up in force to see the latest in graphic arts technology and learn how E-Commerce might affect their futures. From all reports, Graph Expo 99 was a huge success. According to the Graphic Arts Show Co., which organized the event, 45,217 people took part—including numerous in-plant managers who stopped to chat with In-Plant Graphics' staff at our booth. All told, the show's 622 exhibitors occupied more than 430,000 net square feet of booth space. IPG spent three days walking the show floor at Chicago's McCormick Place, examining the new equipment and talking to the numerous E-Commerce vendors. Here's what

Several vendors have released products designed to tap the high-speed digital printing market, long the domain of the Xerox DocuTech. Ever since the Xerox DocuTech made its debut in 1990, it has stood virtually alone in its class. In recent weeks, however, other vendors have unleashed products designed to cut into the digital market that Xerox created. Specifically, these new products are geared toward printers who don't have the volume to afford a DocuTech, but want the same features at a slower speed. One unlikely entrant into the print-on-demand market is Heidelberg, a dominant force in the offset world. At Graph Expo

USAA San Antonio, Texas Annual Sales/Budget: $38 million Full-time employees: 305 Jobs printed per year: 36,000 For the employees at USAA Publishing Services, an increased workload is to be expected. The customer base, which stands at over 3.5 million people, grows by up to eight percent annually. But with a cap on the number of employees at the shop since 1992, that increase in work must be handled by the current staff. "We expect capacity to increase with our volume growth but expect staffing to remain constant," explains Jack Mondin, executive director of publishing output services. "That means...we cannot continue to do business the way we have

This year's Manager of the Year has brought savings to his university through research, networking and an innovative managing style. IT WOULD be an understatement to say that this has been Mike Loyd's year. Going back to last December when Louisiana State University Graphic Services was ranked number 18 on the In-Plant Graphics Top 50 list and number five among all college and university shops, through June when he was named IPG Manager of the Year for 1999, it has been a year that he can look back on with pride. "Winning this award has brought prestige to me personally and to the organization,"

At investment banking firms like U.S. Bancorp Piper Jaffray, confidentiality is a major concern—surpassed only by deadline pressure. IN THE world of high finance, you often have to move quickly to secure the best rate or make the smartest investment for your clients. For in-plants at these power brokerage firms, the pressure is on to get the documents customers need into their hands quickly and confidentially. At U.S. Bancorp Piper Jaffray, an investment banking firm dealing in stocks, securities and mutual funds, confidentiality is a major concern for the in-plant. Convenience copiers have been put in all departments to avoid intermingling of reports between

Ralph Sperrazza has been at the forefront of the digital revolution and has brought new technologies and techniques to the in-plant at Pitney Bowes. by CHRIS BAUER ATTENDING THE 1990 IPMA conference, Ralph Sperrazza recalls walking through and seeing a table covered with copies of the May 1990 issue of the then IN-PLANT Reproductions magazine with his picture on the cover. He sums up that experience with one word: "Amazing." "Ten years goes by very fast," admits Sperrazza, 1990 Manger of the Year, who is general manager of the document services division for Pitney Bowes, of Stamford, Conn. He remembers getting a warm response

The management team at The Principal Financial Group worked together to improve their in-plant and were rewarded with being named Managers of the Year. by CHRIS BAUER WHEN REMEMBERING some of the dominant teams of the 1990s, a few come quickly to mind. The Chicago Bulls in basketball. The Dallas Cowboys in football. The Atlanta Braves in baseball. But when thinking of the in-plant world, one team stands out: The team from The Principal Financial Group, winners of the Manager of the Year award in 1995. Consisting of Dick Croll, Diane Goodson and Mel Zischler, this team is the only group of managers from

Bank in-plants face big changes as banks continue to merge and expand. With bank mergers on the rise, and online banking changing the way people deal with their banks, the in-plants that serve these institutions are undergoing alterations of their own. Print volume is increasing and work is migrating from forms to marketing pieces. Digital job delivery is becoming more common, as is on-demand printing. In Memphis, Tenn., Mike Sprayberry, print shop manager for First Tennessee Bank, is about to add a Xerox DocuTech 6135 so he can store jobs digitally and reduce the amount of work that is warehoused. "We've got several

Wide-format printers bring a new dimension to your in-plant and allow you to offer customers jobs that are larger than life. IMAGINE GIVING your customers the option of making anything they want into a poster. Now think about the cost savings you could pass onto them by doing it in-house—not to mention the increased exposure and business for your shop. Many in-plant managers already have made this a reality, and are reaping the benefits of providing wide-format printing in-house. "In addition to the cost savings from not having to outsource, the in-plant gains greater control over the final print," says Kelli Ramirez, director of