Xerox Corp.

Dozens of Philadelphia-area printers, including several in-plant managers, turned out for the grand opening of the new Xerox Color Innovation Center in Cherry Hill, NJ.

Xerox's Tricia Bhattacharya examines Benjamin Franklin's "13 Virtues" and interprets how today's in-plants can benefit from implementing them.

With nearly 30 educational sessions taking place during the four-day span of last week's In-Plant Printing and Mailing Association (IPMA) conference, managers had a busy week indeed. To help catch you up on what you may have missed, here's a brief recap of some of the sessions that took place in Charleston, S.C.

NESTLED NEXT to Omaha, Neb., the Village of Boys Town is small and self-contained, but the impact of the Boys Town organization headquartered there is far-flung and boundless. Founded by Father Edward J. Flanagan in 1917 as a home for boys who needed one, Boys Town now describes itself as "one of the largest, publicly funded non-profit child-care agencies in the country

Service is in Greg Cooper's blood. The self-described "Navy brat" lived up and down the East Coast as a child, as his father moved from ship to ship during his career in the Navy. He followed in his father's footsteps, entering the armed forces by joining the U.S. Air Force in 1989.

Think beyond printing. Promote your in-plant as a document specialist, able to scan and archive old documents.

Maybe Wayne Guiney should have been a politician. At least that's what some people have said to him, because his people skills have kept the staffs he's managed at multiple in-plants on his side.

Now in its 18th year, the On Demand Conference and Exposition tried something new this time when it moved south of the Mason-Dixon line to the Walter E. Washington Convention Center in Washington, D.C. Not everyone was happy with the results. Though some exhibits were packed at intervals, others were not so busy. Perhaps the absence of key companies like Xerox, Kodak, Presstek and Standard caused some potential attendees to skip this year's event. Or maybe D.C. was too far for the Northeast day trippers who attended previous years' shows in Philadelphia, Boston and New York.

When Your in-plant gets an opportunity to relocate its operations into new facilities, you had better make sure to do it right, for you may never get that chance again. This is when you do all the things you always wanted to do but could not, because of space limitations or budget constraints. This is when you do a lot of reading on "Lean methodology" and apply as much of it as you can.

“Cracking was a huge problem for us,” reveals Gordon Rivera, coordinator of Campus Graphics at Allan Hancock College. He would cringe each time a nice four-color brochure came out of the shop’s Xerox DocuColor 250, went through its Challenge SRA3 tabletop folder and emerged with cracked toner on the folds. This wasn’t the professional-looking work Rivera wanted to be handing to customers at the Santa Maria, Calif.-based public community college.