The Xerox Production Systems Group presented Partner of the Year awards to 16 business partners for their continued contributions to Xerox, its customers and the printing industry. Rochester Software Associates was presented with the 2007 Production Systems Group Software Partner of the Year Award for providing customers in vertical markets, such as healthcare and education, with solutions that improve and enhance print production workflows. Additional Software Partner of the Year Awards were presented to: • Atlas Software - Variable Information Partner of the Year • Avanti Computer Systems - Business Management / MIS Partner of the Year • Elixir - Data Transformation Partner of
Pitney Bowes
LUTZ, FL—February 13, 2008—Xplor International, the worldwide electronic document systems association, today announced the recipients of its annual 2008 awards. The three Xplor Awards recognize the Innovator of the Year, Technology Application of the Year and individual Lifetime Achievement. The awards will be presented at Xplor’s opening ceremony on Tuesday, March 4, 2008 at the Xplor Document University, Global Conference and Exhibition in Boston, Massachusetts. Lifetime Achievement Award—this year’s Lifetime Achievement Award, a new award formed in 2007, goes to Frank Delfer, executive vice president of technology and Chief Technology Officer of DST Output, El Dorado Hills, California. Delfer’s career reflects a record
PHYSICIANS MUTUAL relies on direct mail as one method of reaching prospects for its individual health and life insurance products. The ability to connect with potential customers has enabled the Omaha-based insurer to write more than one million policies. In 2006, Physicians Mutual’s 73 full-time print and mail shop employees were responsible for 71 million pieces of mail, including promotional and fulfillment mailings. About 60 percent of those pieces were printed on the Mail Processing Center’s Océ Pagestreams and Xerox color and black-and-white printers, which include a new Docu Color 8000. Though the operation
VERY YEAR, the City of Los Angeles Publishing Services holds an open house to show off its capabilities and meet its customers. This year’s event had a very special twist: it celebrated the in-plant’s 100th year of existence. Established in 1907 with two police officers working part time, the city’s in-plant has flourished over the past century to become a 47-employee operation incorporating some of the latest digital technologies. Only a handful of in-plants can boast 100 years of operation, and Publishing Services made the most of this accomplishment at its recent open house. The event celebrated the rich history of the shop
A recent survey completed by International Communications Research (ICR) revealed that even in today’s digital world, consumers prefer mail over other communications vehicles (such as e-mail) for receiving new product information and offerings as well as confidential business communications (bank statements, financial reports, etc.) The study, commissioned by Pitney Bowes, found that the majority of consumers (73 percent) prefer mail for receiving new product announcements or offers from companies they do business with, as compared to 18 percent for e-mail. Mail was also preferred by 70 percent of respondents for receiving unsolicited information on products and services from companies with which they are not currently
Louisiana State University Manager of Mailing Services: Paul Ramirez Prior to the increase, we did a rate comparison to let our customers know what kind of an increase to expect on the more commonly used mail categories (First Class, Priority, Media and Library Mail). Knowing that rates on flats and parcels would be increased dramatically, we decided to focus on customer education first. About three weeks out, we sent a memo out to all customers to make sure that they knew the rate increase was coming as well as to inform them that the flat and parcel categories were going to be hit really hard. We
IN-PLANTS WITH mail imaging capabilities do more than address their customers’ mail; they offer their clients added convenience and improved service, which ultimately leads to satisfied customers. “The main advantage is that one of our departments can come to us, hand the project to us and they are done. We address it, tab it, fold it and mail it. We take care of it all,” says Dwayne Weaver, manager of campus mail at the University of Georgia, in Athens, Ga. Today’s mail imaging equipment can go way beyond simple addressing. Some in-plants are equipped to print colors, graphics and a variety of fonts
As a research and marketing firm for life insurance and financial organizations, LIMRA International hosts quite a few conferences—more than 20 a year. When it needs conference brochures and programs, the Windsor, Conn.-based company naturally turns to its in-plant. But printing isn’t this in-plant’s only skill. Called Business Services, the 13-employee operation also provides multimedia services: photography, video recording/editing, PowerPoint support and CD/DVD creation. So for each of LIMRA’s conferences, the in-plant may check speakers’ PowerPoints and fix problems, put those presentations on CD, videotape the sessions, edit them, add music, burn them onto DVDs, print labels and accompanying brochures and mail them. When
Murray D. Martin Appointed President and Chief Executive Officer; Michael J. Critelli Named Executive Chairman STAMFORD, CT—03/19/07—Pitney Bowes Inc. (NYSE: PBI) today announced a new executive leadership structure to position the company for continued growth in a changing environment. Effective May 14th, Murray D. Martin, the company’s President and Chief Operating Officer, will become President and Chief Executive Officer. Michael J. Critelli, the company’s Chairman and Chief Executive Officer, will assume the newly created position of Executive Chairman. Effective immediately, Mr. Martin also is appointed to the company’s Board of Directors. As CEO, Martin will assume full strategic and operational responsibility for the company,
TWENTY-THREE YEARS ago, Keith St. Clair got a tip that a local print shop was looking for an employee. Knowing nothing about the printing business, he thought it sounded like an advantageous career path and took the job. “I didn’t know what to expect,” says St. Clair, now print shop production manager at Grocery Supply Co., in Sulphur Springs, Texas. “I thought I would just stand around and the machines would do all the work.” He quickly learned he would not be doing a lot of standing around. Born and raised in Sulphur Springs, about 80 miles east of Dallas, St. Clair graduated high school and entered