Heidelberg

State of Washington Olympia, Wash. Despite being one of the country's largest in-plants, the State of Washington's Department of Printing behaves much more like a small company in the way it treats its employees. "We're very pro-people," remarks Dan Swisher, assistant director of the Olympia, Wash.-based operation. "We like to grow from within. We like to involve everybody in our operation. And we like everybody to have fun doing it." To show employees how important they are, Swisher says the department's director, George Morton, visits each employee every single day. With 105 employees, that's a tough task, but the payoff is great. Trying

Safeco Redmond, Wash. No matter how harried his workload gets, Larry Jablinske remains the perfect manager: calm, cool and in control. Perhaps that's because Jablinske is assistant director and manager of Publishing Services for SAFECO, an insurance and financial products company whose customers are primarily independent insurance agents and financial advisors. Working with insurance-related products all day is sure to set your mind at ease and make you feel safe, right? Or perhaps Jablinske is merely comforted by the knowledge that his department and its crew of 104 provide quality, value and service largely unmatched by outside vendors. "We save an average of

Kansas Division of Printing Topeka The Division of Printing for the State of Kansas is already a large operation—$7.3 million in sales, 83 full-time employees, three satellite locations—but Director Richard Gonzales would love to see it expand. "We've consolidated [work from in-plants in] the Departments of Health, Revenue and Human Resources, and have assumed a large portion of the work from the Department of Transportation," says Gonzales. "We visited the print shops, researched their jobs and showed them in black and white what it was actually costing them." Those hard figures helped convince the departments to pool their workloads. For example, the division's newest

Disaster recovery was one of the hottest topics at Xplor this year, for understandable reasons. More than 5,700 people from around the world headed to Orlando, Fla., recently to attend the Xplor 2001 Global Electronic Document Systems Conference & Exhibit. Held at the Orange County Convention Center, the 22nd annual Xplor conference drew document and printing professionals, industry consultants and nearly 150 exhibitors. "Despite world events and economic challenges, the electronic document industry will move forward in positive and exciting new ways," noted James Shand, commercial director of edotech Limited, and Xplor International chairman of the board. Directions And Visions In one

By replacing older stitching and binding equipment with new models, in-plants are bringing new business into their shops. by Bob Neubauer It wasn't the automation. It wasn't the ease of use, either. No, the biggest benefit the Heidelberg ST 90 saddle stitcher brought to Minnesota Life Graphic Services was new business, according to manager Tom Neckvatal. "It opened up the doors for us to do work we couldn't do before," he says. With the ST 90, the in-plant could saddle stitch 96-page books, plus covers. This meant jobs like annual reports, catalogs and manuals were now well within the capabilities of the

To a famous brewer like Anheuser-Busch, quality is crucial. Jon Schroeder makes sure its printed products are equally outstanding. by PAMELA MORTIMER Life at Anheuser-Busch's St. Louis in-plant isn't always a party. Sure, employees get two free cases of beer a month, but those are for take-home use only. You won't see press operators downing cold Budweisers. What you will see is a very clean shop, and a very proud staff. "They are proud of what they do, and I'm genuinely proud of them and represent them that way," remarks Jon Schroeder, supervisor of Graphic Communications for the world's largest brewer. That pride

In-plants are being challenged by the Internet, outsourcing and other forces. At IPMA 2001, managers got lots of advice on how to cope. by Bob Neubauer Years ago, monthly chapter meetings were the most important way for IPMA members to exchange information. But times have changed; people are busier, and they have less time for meetings. So the International Publishing Management Association started looking for new ways to provide value to its members. At the recent IPMA 2001 conference, attendees found out what the association had in mind. International President Carol Doffing-Kraft outlined a major upgrade to IPMA's services that includes

Four Blocks From Terror Jeffrey Allen was hard at work in the New York Stock Exchange's fifth-floor in-plant when terror struck from the skies. Just four blocks away, two hijacked airplanes slammed into the World Trade Center, filling the blue September sky with smoke, fire and fear. "We heard the explosions," Allen recalls. But that was only the beginning. Told to stay in the building, he and his coworkers experienced the double horror of watching the towers collapse on television and feeling the earth shake beneath their feet. "All the dust and the smoke came over here and we couldn't even see

Though tragedy cast a pall over the show's final days, most of Print 01 was filled with exciting product introductions and surprising merger news. by Bob Neubauer Even the biggest industry news at Print 01 was overshadowed by the horrific destruction of the World Trade Center, which stunned attendees as they prepared for the sixth day of the show. The resulting shock and cancelled travel plans drastically slowed trade show traffic on the show's final three days. Many vendors even abandoned their booths. Prior to that tragic Tuesday, the largest graphic arts trade show of the year had been a place of

Are your blade's a little worn? The newest cutters on the market will bring some sharp features into your bindery. (The online version of this story features information not included in the print version.) by MARK SMITH Cut. Knife. Blade. Guillotine. The terminology alone shows why safety is a must when it comes to paper cutters. Two-handed cut activation, non-repeat knife cycles and auto-stop infrared light curtains are just some of the safety features that have been mandated by law and market demand. Because manufacturers are not willing to compromise much in this area, all the latest cutters are endowed with