In-Plant Profiles

Having watched his in-plant progress over nearly five decades, Rich Trottier is proud of the work he has done to support the teachers of Lakeland Union High School.

After redesigning its postal operation and upgrading it with the latest systems, East Tennessee State University Postal and Passport Services has leveraged its new efficiency to bring time and cost savings to the university.

Lisa Stelter has combined her lifelong passion for graphic arts with her strategic planning skills to grow and strengthen her in-plant at Sanford Health.

After relocating to a more modern facility and upgrading from offset to digital toner, the Dauphin County Library System’s in-plant is more efficient than ever.

The in-plant at CHRISTUS Trinity Mother Frances Health System, Texas, was in dire need of more space. Working closely with Ricoh, the in-plant relocated to a facility twice the size of the original, and improved efficiency and turnaround times.

COVID has been tough on everyone, even the largest in-plants. We spoke with several to learn how the pandemic altered the work they do, how supply chain issues are impacting them, and how they have remained essential to their organizations.

They get the same work everyone else gets, but they do it all alone: every impression, every fold, every stitch. Here are some of the challenges faced by one-employee in-plants.

Mike Lloyd has successfully transformed every business unit he has led at the University of North Carolina, Wilmington, putting staff in positions where they can succeed and winning customers over, one job at a time.

Deep inside the Pentagon, the U.S. Navy maintains an in-plant operation to produce high-profile documents supporting the Navy’s mission.

A manager who’s not afraid to roll up her sleeves and pitch in, Lisa Pitts also keeps a close eye on customer satisfaction and the well-being of her staff.