In-plant Profiles

Already one of the country's largest in-plants, Louisiana State University's Graphic and Mailing Services just got bigger, with a new facility and expanded capabilities. Louisiana State University's Graphic and Mailing Services never need worry about a shortage of customers. The Baton Rouge-based in-plant exists on a campus full of faculty and staff who are obligated to use its copying, printing and mailing services. Still, Michael K. Loyd, director, is not content with a captive customer base. He wants to be the university's preferred—not mandatory—printer. "Although departments must come to us, we would like to be their printer of choice," he says. "We want

Managers of prison in-plants must deal with tight security, regulated hours, high turnover and endless training—and still put out quality work on time. When the metal doors lock behind you, and you step into the wind-swept courtyard, edged with guard towers and razor wire, you know you're in prison. Heavily tattooed men with matted ponytails leap and shuffle on the basketball court, shooting curious glances as you pass. Others play handball or work out with weights, all of them eyeing you, sizing you up. Overhead, guards in sunglasses stare down from their towers with stoic faces, their rifles ready. No false

Managers of prison in-plants must deal with tight security, regulated hours, high turnover and endless training—and still put out quality work on time. by Bob Neubauer When the metal doors lock behind you, and you step into the wind-swept courtyard, edged with guard towers and razor wire, you know you're in prison. Heavily tattooed men with matted ponytails leap and shuffle on the basketball court, shooting curious glances as you pass. Others play handball or work out with weights, all of them eyeing you, sizing you up. Overhead, guards in sunglasses stare down from their towers with stoic faces, their rifles ready.

The Sands Hotel and Casino in-plant plays a huge part in the organization's direct marketing efforts. A casino is a living, glittering dream world—a fantasy of flashing lights and free drinks; a place where mounds of money chips and jangling jackpots of coins seem within easy reach. Naturally, every casino wants you to pull its levers and toss money on its tables. So how do the successful ones get you in their doors? Direct marketing. At least that's the case at the Sands Hotel and Casino in Atlantic City, N.J. By mailing personalized statements out to frequent players, combined with coupons for free

Boeing's Chuck Okerlund was interviewed for this article a few weeks before his death. IPG is running this story as a tribute to him for his hard work and dedication. by Bob Neubauer When you work for an internationally recognized company like Boeing, you have to live up to tough quality standards—whether you're building the planes or printing the manuals and marketing materials that help keep them aloft. Boeing's Precision Printing operation has made these standards its guiding light. Year after year the 28-employee operation, part of Boeing's printing and micrographic services department, has raked in scores of top prizes in the annual