In-plant Profiles

The in-plant at CHRISTUS Trinity Mother Frances Health System, Texas, was in dire need of more space. Working closely with Ricoh, the in-plant relocated to a facility twice the size of the original, and improved efficiency and turnaround times.

A manager who’s not afraid to roll up her sleeves and pitch in, Lisa Pitts also keeps a close eye on customer satisfaction and the well-being of her staff.

Deep inside the Pentagon, the U.S. Navy maintains an in-plant operation to produce high-profile documents supporting the Navy’s mission.

I spent two days in October doing something I haven’t done in a long time: visiting in-plants. I took a drive from Philadelphia to Harrisburg, Pennsylvania, and stopped in at five in-plants to see how things have been going.

The State of Tennessee’s Document Solutions operation recently took over the office signage contract, which covers all indoor signage like directories and the name plates that go on cubicles and office doors.

For Jim Lyons, manager of Print & Mail Services at the State University of New York at New Paltz, print has been a life-long labor of love. After 42 years, his passion has not faded.

Elizabeth Bowden, Duplicating Services manager for Illini Union Document Services and Campus Mail Distribution, has been recognized for exceptional performance by the University of Illinois Urbana-Champaign. She is one of this year’s recipients of the Chancellor’s Distinguished Staff Award.

Though she may not have followed a direct course, Gayle Robinson ended up exactly where she needed to be.

Being a leader means never sitting still, which is why Brigham Young University Print and Mail keeps reinventing itself. With an inkjet press in place, and another in its sights, the country’s largest university in-plant is planning for even more growth.

Phil Ward’s commitment to personal growth, educating others, and seeking better opportunities have fueled a successful and fulfilling career.