In-plant Profiles

AS SHE closes in on 35 years at the same in-plant, Debby Messina has absolutely no regrets. "I've always loved my job," she proclaims. That job is print room supervisor for the Delaware Division of Research, Legislative Council. One of the reasons she loves it—besides having a lifelong fascination with printing—is that it gives her a chance to serve her beloved state of Delaware, where she has spent her whole life.

ASK BILL Neff about the key to his success over his long printing career and he'll tell you it's his ability to listen—to customers and coworkers alike. His prowess at solving problems, his knack for adding just the right services to his in-plant—it all comes down to paying attention when people talk, and not being afraid to ask, "What more can I do to help?"

One of the more exciting acquisitions for the Print Solutions department at BlueCross BlueShield of Tennessee in 2011 was a new four-color Presstek 75DI digital offset press with an aqueous coater. It joined the Print Solutions family in May.

Wes Morgan experienced the evolution of prepress technology as he moved through the Virginia printing industry en route to his current position with Afflink Business Services.

Michael Luzzo, of Fidelity Investments, told the IPMA audience how he consolidated four in-plants into one and got leaner in the process.

Shana Farrell talks about how she brought major improvements to her in-plant. 

NESTLED NEXT to Omaha, Neb., the Village of Boys Town is small and self-contained, but the impact of the Boys Town organization headquartered there is far-flung and boundless. Founded by Father Edward J. Flanagan in 1917 as a home for boys who needed one, Boys Town now describes itself as "one of the largest, publicly funded non-profit child-care agencies in the country

Service is in Greg Cooper's blood. The self-described "Navy brat" lived up and down the East Coast as a child, as his father moved from ship to ship during his career in the Navy. He followed in his father's footsteps, entering the armed forces by joining the U.S. Air Force in 1989.

Ever Since she took over Kellogg Community College's print shop seven and a half years ago, June Lewis has never had more than one or two student helpers to assist her. But after an equipment overhaul a few years ago at the Battle Creek, Mich., in-plant and a two-year effort to restore confidence in the shop's capabilities, Lewis says her full-time staff is about to double.

Maybe Wayne Guiney should have been a politician. At least that's what some people have said to him, because his people skills have kept the staffs he's managed at multiple in-plants on his side.