In-plant Profiles

Lehigh University's Fall 2012 semester begins on August 23, but Glenn Strause, director of Printing and Mailing Services, is focusing on August 22 as a red-letter day for the college's in-plant. Why? The 22nd marks the planned grand opening of Mail at Campus Square, Lehigh's new full-service post office.

On a December morning in 2009, Michael White walked into his basement in-plant at Queens College to find that a pipe malfunction had filled his shop with two inches of water. "It was like doomsday. It was pretty bad," recalls White, print shop coordinator.

At age 14, Steven Rigby became an Eagle Scout, the highest achievement in the Boy Scouts of America program. As he completed the final leap to the top of the Scouting ranks, he also took his first step toward a top-notch career in printing.

As demand and customer base was increasing at the Olathe (Kansas) Public School District's Graphic Communications and Printing Department, Erica Derrington, manager, turned to EFI's Digital StoreFront. Customers can now order print jobs digitally thanks to personalized portals where their own individual documents and orders are stored.

With his combined IT and business background, Ohio native Roger Chamberlain was the perfect person to run The Cincinnati Insurance Companies' printing operation in Fairfield, OH. “It was a place to settle in and call home,” says Chamberlain.

By consolidating four printing operations into one, Fidelity Investments’ Document Printing Services has already saved $1 million in costs. An influx of new equipment and software enhancements promises to further boost efficiency and effectiveness.

Sometimes design is part of an in-plant's responsibilities and sometimes not. But for Valdosta State University's in-plant, providing customers with a little file design help is translating into more business and better turnaround times.

As the University of Alabama at Birmingham's in-plant prepares to relocate, IPG tours the plant they are soon to leave behind.

in 2008, Yale University decided to begin construction of a new Yale School of Management. Yale Printing & Publishing Services was located in a building that was scheduled for demolition. To determine whether outsourcing made sense, the university did a complete financial review of the in-plant. The study revealed that it would be more costly to close the shop and outsource than to move it.

Ted Bailey’s dedication to printing began at an early age. During his high school years in Ontario, Calif., Bailey, now manager of printing and graphic services at Boise State University, worked for a commercial printer, along with his brother, doing miscellaneous bindery work. After taking some graphic arts classes, he was hooked.