Business Management - Operations

Studies have shown that high quality increases customer satisfaction and loyalty, brings new business, and boosts employee pride. We summarize Deming’s 14 Principles of Quality Management and explore how you can use them to bring these benefits to your organization.

Join NAPCO research analysts as they share insights to help print providers enhance productivity in the year ahead.

Seiko Epson Corp. completes its acquisition of Fiery, LLC. The transaction, valued at $568.7 million was finalized Dec. 2, 2024.

In a world obsessed with success and perfection, the idea of making mistakes and experiencing failures often carries a negative connotation. However, making mistakes has the potential for significant benefits and can lead to improved processes and systems.

PRINTING United Alliance appoints Derrick Nelloms, PMP, as vice president, PRINTING United Expo. Nelloms brings 30-plus years of operational expertise to elevate the industry’s premier trade show.

Building a high-performing team is one of the most valuable achievements a leader can strive for. Here are some tips for developing a team with positive morale, high motivation, and a commitment to excellence.

Kodak reported Q3 2024 revenues of $261 million, a 3% decrease from last year, and a gross profit of $45 million, down 10%. Despite these declines, GAAP net income rose sharply to $18 million.

Komori announces the opening of the newly upgraded Komori Graphic Technology Center (KGC) Smart Factory at its Tsukuba Plant.

Experts from PRINTING United Alliance and NAPCO Research will discuss the current status of AI use in the printing industry.

Xerox has agreed to acquire ITsavvy, an Oak Brook, Illinois-based provider of integrated IT products and associated services.