Business Management - Marketing/Sales

From the Editor: Under the Radar
June 1, 2014

I've heard the term "Under the Radar" a number of times over the years when speaking with in-plant managers. Often, it comes up after I offer to write an article about a noteworthy in-plant, and the reluctant manager says, "Thanks, but we're not looking for any publicity. We're trying to fly under the radar."

How to Shape Customer Perceptions
September 1, 2013

The in-plant customer can be an enigma—aware of the in-plant's existence while at the same time ignoring it entirely. More times than not, this attitude is born of perceptions that are usually inaccurate.