Steve Rice

ORGANIZATIONS THAT leverage technology to their advantage are more successful than those that don’t. One technology that can greatly impact the success of any in-plant is a management information system (MIS). Business processes, business rules and workflow management are the domain of the MIS. The system provides access to information, and automation to simplify calculations, track resources and monitor costs. Historical reporting provides information to managers to help identify trends, areas for improvement and a picture of the overall performance of the business. MIS performs two primary functions: • It is a repository of data on the historical activities of the in-plant (and also of data that