Jim Workman

Jim Workman

Jim Workman recently retired after a career that spanned 40 years, first with Graphic Arts Technical Foundation, then Printing Industries of America, and most recently, PRINTING United Alliance. He managed the Continuous Improvement Conference for most of its 32-year existence.

The Quest for Operational Excellence Within the Printing Industry

Savvy printing industry executives would agree that systematically striving for operational excellence is one key to financial success. So, why don’t more printing companies do it? While there are many reasons, the most common may be that they don't know how.