Chief Editor

LIKE EVERY other business, an in-plant has to remain viable, and that means raising rates from time to time to compensate for cost increases. Yet many in-plants are reluctant to tamper with established prices. After all, aren’t you there to save money for your organization? Don’t your rates have to be low? Won’t customers revolt if you raise them? The reality is, your costs are rising all the time. Paper, ink, gasoline for delivery vehicles, they’re all getting pricier by the day (as are employee wages and benefits). Some in-plants factor rising consumables costs into each job estimate without touching the overall rate. But