You may still call them copiers, but today’s multifunction products do a lot more than just copy. Here are some tips to help you find the right MFPs for your in-plant and get the best performance out of them.

—Leah Quesada, Xerox Office Group

Consider the long-term cost of ownership of the product rather than initial acquisition costs. Costs/yields of toner and drum, and downtime related to preventive maintenance visits need to be considered.

—Paul Albano, Canon USA

Software

With today’s sophisticated MFP devices, many customers will find software is the major differentiating factor. When shopping for an MFP device, consult with your dealer reps on what software solutions are available to run on that device to streamline your business workflows.