Yale-Top University, Outstanding In-plant

Everything new coming into the alumni group, whether by e-mail, fax or snail mail, is scanned and added to the files, eliminating the need for the actual paper.

RIS plans to use that same software to pay off the 5,000 or so invoices that Yale receives weekly. "The paper comes in one door; we [scan, process and] shred it and send it out the other door. It never leaves the room," says Masotta. "We're always trying to include new technology in everything that we do."