Xerox Corp. and the In-plant Printing and Mailing Association (IPMA) have reached an agreement on rules of engagement with regards to facilities management opportunities and the IPMA member in-plant.
Xerox has altered its sales playbook to request that the IPMA member in-plant is included in all discussions concerning printing and mailing operations. The move by Xerox confirms the company’s commitment to the in-plant industry and IPMA.
The agreement between Xerox and IPMA was reached after Xerox executives participated in a February webinar with in-plants from around the country. IPMA solicited questions about Xerox from the participants and the executives were very honest and forthcoming in their answers, and are committed to working toward problem resolution.
“As advocates for the in-plant business model, IPMA is constantly seeking ways to allow our members to thrive," says IPMA President Dwayne Magee. "Negotiating this agreement with a company as integral to our business as Xerox is at the forefront of our initiatives. We hope other industry leaders follow suit and enact similar rules of engagement.”
“While this does not eliminate the facilities management threats we all feel," he added, "it does at least get the IPMA member in-plant at the table during these talks.”
Founded in 1964, the In-plant Printing and Mailing Association (IPMA) is the only professional association dedicated exclusively to meet the needs of all segments’ in-house printers and mailers. The nearly 700 members of IPMA are managers and directors from in-plant printing and mailing facilities throughout the United States. IPMA is headquartered in Kearney, Mo.
The preceding press release was provided by a company unaffiliated with IPG. The views expressed within do not directly reflect the thoughts or opinions of the staff of IPG.
Related story: Xerox Responds to In-plant Complaints