Leadership Workshop Draws 30 In-plant Managers

“It was a great opportunity,” remarks Joyce Mahaffey, who represented Appalachian State University at the workshop. Not only was it educational, she says, but Xerox officials listened as managers described the major issues that they are facing.

The workshop featured several speakers. Peter Muir, from Bizucate, discussed the importance of marketing the in-plant and how developing a marketing plan can help an in-plant reach new levels of customer acceptance. Then Ken Macro, from Cal Poly, discussed how to achieve operational excellence by utilizing Lean Print Manufacturing techniques. Attendees also toured the Gil Hatch Center to see some of the latest Xerox technologies.