Xerox Brings In-plants to Rochester

In one exercise, managers were split into small groups and asked to list the top issues they face. Among them were setting up chargeback systems, justifying new equipment to upper management, educating customers and dealing with declining print volumes.

Greg Cooper, print shop manager for the City of Baltimore, made a presentation about how he has moved his in-plant from offset to digital printing and assumed responsibility for IT printing. His in-plant now prints the city’s bills, which has made it somewhat indispensable to the city.