Quality, Customer Service Help Oregon Shop Flourish
With a renewed focus on customer service, and some recent print quality awards to back it up, University of Oregon Printing and Mailing Services is a model in-plant.
"I have been researching sustainability and recycling issues since 1977," Dixon maintains. This is all part of his plan to show that the in-plant does much more for the university than just print; the in-plant is aligned with the academic mission of the university.
"If you just say you are the printer, that does not fly; it's more 'what can you do for the university?' " he declares. "We help promote education. We help recruit students. We help in research. You need to market yourself along those lines, and that is what we do." IPG
- Places:
- Eugene, Ore.
- Oregon
Related Content
Comments
