Quality, Customer Service Help Oregon Shop Flourish

For the past 15 years, the in-plant had to subsidize campus mail, which was a $250,000 operation. However, the university administration has decided to provide funding to the campus mail program.

"Boom—that is a huge expense that just has been dropped off of us," Dixon exclaims. "I used to be able to tout that we are self-supportive, we have all these assessments and we support campus mail—well we don't have to support campus mail anymore, it's a budgeted entity. That really has helped out dramatically."