Quality, Customer Service Help Oregon Shop Flourish
With a renewed focus on customer service, and some recent print quality awards to back it up, University of Oregon Printing and Mailing Services is a model in-plant.
The shop is currently mulling the addition of a used Heidelberg SBG diecutter, Dixon says, to handle perforating, scoring and die–cutting. The shop outsources a large volume of work every year that requires specialty finishing techniques not currently available in-house.
"When you don't have control over something and promised a due date, you [can run into] some serious problems sometimes," Dixon contends.
- Places:
- Eugene, Ore.
- Oregon
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