Government Printers Convene in Seattle - Page 9 of 21

By Bob Neubauer

• Developing people by steering them toward roles where they have the greatest chance of success, based on their strengths. “You don’t want to have your introverts at the front desk,” he pointed out.

Friesen encouraged managers to maximize their most important resources—people—by recognizing them for good performance, rewarding them and respecting them. He asked attendees how they recognize their employees. Some give certificates to those who haven’t missed a day of work in six months. Some hold celebrations when teams meet their goals (with managers serving the food). Some said that merely introducing visitors to operators during plant tours bolsters their morale. (To read more management tips from Wes Friesen, see his story on page 30.)

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.