Reward Management at Highmark
New facilities, technology and business models serve as extra insurance to keep Highmark's in-plant, and its parent company, in tip-top shape.
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Construction began in late January/early February and was completed by the end of May, well ahead of the busy fall re-enrollment season.
"We were completely moved into the new facilities by June, and were actually running production there ahead of time," reports Taranto, adding that CPS conducted customer education throughout the process. "There was no true disruption to production and no jobs were lost." The in-plant did depend on, and was grateful for, outside bindery help during this stretch.
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- People:
- Jeffrey S. Taranto
- Places:
- Pittsburgh
- United States
Dawn Greenlaw-Scully
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