Wisdom Born from Experience

The shop has used a computer management system since 1985; Sutera insists this is essential to ensuring accurate costing information.

"If you don't have a chargeback system, you will eventually be in trouble," he adds.

The shop recently added three HP5500 wide-format printers and a laminator to support a business in which Sutera sees lots of growth. He says he is looking to expand even further into the wide-format arena.