Who's Minding The Data?

"We're not just a little printing in-plant anymore, we're a graphic service," says DelPrincipe. "About 40 percent of our work is now electronic."

The in-plant electronically manages forms by maintaining a database history of orders and anticipating revision cycles. To expedite orders and distribution, DelPrincipe's operation relies on data management software networked to publishers in five locations around New York with "the Internet as our internal backbone." Everything is backed up using tape, CDs, zip drive user disks and Jaz drives.