Wholesale Changes

By bringing in extra income through insourcing, providing quality printing services and always looking for ways to improve, the Spartan Stores in-plant has gained the confidence and respect of its upper management. Bids by facility management teams to take over the in-plant are regularly dismissed by the company, or the FM is invited in to take a look at the operation. Once they see what the in-plant can do, DeWildt says, they are discouraged by the efficiency and quality of the internal operation.