Too Broke to Go Bust
When it seemed this in-plant was about to close, one employee took charge and turned things around.
Nancy began the task of turning around Campus Printing by identifying two immediate issues:
1.
Campus Printing had to become more customer-centric
2.
The flow of red ink had to be stopped.
To decrease job turnaround time, she made each staff member responsible for all operations. This ensured that if there were any jobs in the shop, someone would be working on them.
- Companies:
- Xerox Corp.
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