Too Broke to Go Bust
When it seemed this in-plant was about to close, one employee took charge and turned things around.
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This state of affairs was evident in the in-plant’s bottom line. Yes, the shop made money, but its revenues had fallen two years in a row. Clearly, the business required fundamental change.
Armed with the respect its new-found profitability and customer-friendly policies had gained, and involving other departments in the process, the shop approached the college with plans for upgraded services. Other departments helped by showing how Campus Printing’s proposed acquisitions would help them. In the end, the college approved the in-plant’s plans.
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- Companies:
- Xerox Corp.
Richard Griffin
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