Some Questions are Threats in Disguise
If you've never heard any of these questions before, congratulations—but just because you haven't yet doesn't mean you won't hear them after a change in administration. Here are a few tips to help address some of these threats.
Support the Core Mission
Does the in-plant support the core mission of the university? If the core mission is strictly education and research then the in-plant does not support the core mission any more or less than the mailing department or the physical plant staff that make sure that the roads are passable. However, you need to have snow removed or potholes fixed for the faculty and students to meet in one place. Similarly, mail delivery and printing enrollment forms, fund-raising forms or student course packs may not fulfill the core mission but may be required to support that mission.
- Places:
- RFPs
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com