Some Questions are Threats in Disguise
When management asks whether your in-plant supports the organization's core mission, don't dismiss it. A storm may be brewing.
While most of the words and expressions used in these requests are objective requests, others suggest an alternative agenda. The objective questions ask about measuring and benchmarking performance, as well as identifying opportunities for improvement. But questions that include terms such as, "Fulfill the Objectives," "Provide Enough Value" and "Support the Core Mission" may really be wolves in sheep's clothing.
- Places:
- RFPs
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com
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