When Disaster Strikes

Back in July of 1992, Sandie Franklin never would have dreamed that when she left her in-plant at Oregon State University, Corvallis, to go to a conference, she would return to only charred remains.

"I received a call from another manager, and at first I thought she was kidding me," recalls Franklin, general manager of printing and mailing services. "It was hard to imagine that building burning."