Variable Printing Brings Competitive Edge at ING

The in-plant continued to refine and expand its capabilities, adding two high-end Böwe Bell & Howell inserting machines, with a video camera to read the bar code.

Merging Two In-plants

In 2000, ING made two major acquisitions: ReliaStar Financial and Aetna Financial Services. Aetna had been outsourcing its printing, mailing and fulfillment, but Minneapolis-based ReliaStar Financial had its own 107-employee in-plant, with design, offset printing, mail and fulfillment all housed in a 110,000-square-foot building.