Variable Printing Brings Competitive Edge at ING

"We consider it a document manufacturing process," says Steenhoek, head of document management. "We look at it as all one process."

This approach has allowed DMC to push traditional mail tasks upstream and handle them with software.

For instance, the address correction and postal presort can be done before the job prints, allowing it to be sent to the printer in postal order. Pieces are then printed, bar-coded and sealed as they come off the printer, ready to mail.