Urban Renewal, One Bill At A Time

Working for a municipality facing a projected budget deficit of $2 billion can be a scary proposition. But for Gary McElvaney, mail center manager at the City of Philadelphia’s Mail Processing Center, it has presented an opportunity to help get his employer back in the black. The mail processing center’s 13 employees provide folding, perfing, inserting and mailing services. A separate city agency handles printing of approximately 30,000 water bills per day, as well as other city billing, which is then finished at the mail processing center. All told, the in-plant cranks out 6 million municipal water bills and about 15 million pieces annually.