An Extreme Makeover in Georgia
Faced with a possible shutdown, University of West Georgia Publications and Printing transformed itself from a cost center to a profit center, adding services, expanding its customer base and finding new sources of revenue.
Fast forward to 2013, and the shop's annual revenue figure ballooned to $730,000.
"Previously, we were never allowed to make a profit," Roberts explains. "That had never been a goal. We were supposed to fly under the radar and just print what the university needed. I always said that we could do better."
- Companies:
- Canon U.S.A.
- Epson America
- Xerox Corp.
- People:
- Mark Reeves
- Sally Roberts
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