An Extreme Makeover in Georgia
Faced with a possible shutdown, University of West Georgia Publications and Printing transformed itself from a cost center to a profit center, adding services, expanding its customer base and finding new sources of revenue.
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Chris Bauer
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Fortunately for the Carrolton, Ga.-based in-plant, Mark Reeves, associate vice president for auxiliary services, had other visions for the shop, which, at the time, had annual revenues of around $230,000.
"I remember the day [Reeves] came over here and we sat down and he said if we could turn things around, we could become an auxiliary," recalls Sally Roberts, director of UWG Publications and Printing. "I didn't even blink and said, 'yes that is what we want to do.' Mark really stuck his neck out, but he thought we could do it. And we did."
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- Companies:
- Canon U.S.A.
- Epson America
- Xerox Corp.
- People:
- Mark Reeves
- Sally Roberts
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Chris Bauer
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