An Extreme Makeover in Georgia
Faced with a possible shutdown, University of West Georgia Publications and Printing transformed itself from a cost center to a profit center, adding services, expanding its customer base and finding new sources of revenue.
The In-plant Advantage
Roberts maintains that the university now sees the advantage of having on-campus, low-cost printing, copying, bindery and creative services within walking distance of the academic buildings.
"The staff is familiar with the needs and preferences of the individuals and the departments we print for," Roberts says. "Those advantages speed the process and minimize errors or miscommunication. Partnerships have developed, and printing projects are a team effort among familiar team members. We value our clients, and they value our services."
- Companies:
- Canon U.S.A.
- Epson America
- Xerox Corp.
- People:
- Mark Reeves
- Sally Roberts
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