University of Washington: Keen on Lean
Faced with a deficit just two years ago, the University of Washington’s in-plant has turned its financial situation around and repositioned itself for success by implementing Lean production practices.
Financial Stress
Yet, even as the in-plant expanded its digital, Web-based and ancillary services and capabilities, overall business was contracting.
"Our previous core business—traditional printing—was really suffering," Davis acknowledges, noting that offset printing revenues had dropped 40 percent over five years. The operation was also forced to cut facilities (such as campus copy centers from 12 to five), equipment and employees. Figures calculated for the 2009-2010 fiscal year had revealed that Creative Communications was $200,000 in the red.
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