University of Washington: Keen on Lean
Faced with a deficit just two years ago, the University of Washington’s in-plant has turned its financial situation around and repositioned itself for success by implementing Lean production practices.
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A decade ago, though, the in-plant (then called Publication Services) was even larger, with about 160 employees. It topped IPG's Top 50 list of the largest university in-plants in 2004. In 2008, the unit changed its name to Creative Communications to reflect more accurately the growth of its offerings beyond print to include consulting, design, Web and mail services.
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Dawn Greenlaw-Scully
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