Understanding The FM "Monster"

Chuck LeClercq: Ray, I don't mean to disagree with any of the issues you say because everything you say is completely true—if it's managed correctly. The last statement that Ray was talking about, with the managing of the information, whether it's the records or whatever they're doing, it's not your typical in-plant facility because now you're talking about electronic files and data as opposed to what typically was printing and reprographics and other functions.