Understanding The FM "Monster"

But, we've got some other things going on, especially in higher education. We've moved past the notion that a document is a mark on a piece of paper. We look at documents as capsules of knowledge, if you will. Universities are in the knowledge business so we offer to our faculty, and to our staff to some extent, the ability to package knowledge in whatever the appropriate package is for the intended use. It might be overheads, it might be printing pieces, it might be CDs or Web sites. So we don't have any vested concern that the output has to be on a piece of paper. We offer flexibility and innovation that you might not find with an external provider.