Understanding The FM "Monster"

IPG: Ray, would a facilities management operation be able to provide any benefit for your university?

Chambers: Sure. A well-run facilities management company can come in and do what we're doing. The question I would ask is what business results are you looking for? If you're looking for lower costs then probably not. If you're looking for outsourcing because outsourcing is very trendy, then you'll gain what you want.