Understanding The FM "Monster"

But I think there's something that's even more important here. A lot of the larger and more progressive shops are becoming profit centers as opposed to cost centers. We are driven to be as efficient as anybody. We have to be.

LeClercq: Outsourcing for facilities management is not for everybody but certainly there are a lot of companies that can save a lot of money by uncovering inefficiencies. One of the things that drives Ray nuts, I'm sure, is when people come in and talk to his boss about ways of doing this. It's terrible to make a statement that, "We're going to save you all these monies," because you can't really tell unless you do an in-depth survey, and you can't do that without full access to all of the records.