Understanding The FM "Monster"
LeClercq: That's probably because they have two separate divisions; one is outsourcing, one is the hardware end, and they do not talk to each other.
IPG: Isn't that the case at Lanier, too? Lanier Professional is separate from the equipment sales division.
LeClercq: Well, we are different, but we work hand-in-hand with what I call our core business: the hardware sales people. So they make joint sales calls. We don't have two or three different reps calling on the same customer.
- Companies:
- Pitney Bowes
- Xerox Corp.
- People:
- Chuck LeClercq
- Ray Chambers
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