Understanding the New Value Chain

As would be expected in a period of tumultuous change, the industry continues to experience significant consolidation. In the commercial printing segment alone, according to PIA, the number of U.S. printing establishments declined by 1,538 in 2004 as compared to 2003. In-plants have not been immune to this trend either, as evidenced by the number of operations that have been outsourced. Still, there are lessons to be learned that will help with strategic planning.