Refocusing on Core Services and Lean Manufacturing
But eight years later, the state’s budget in disarray, the in-plant was losing business and laying off staff. As former Associate Director Sue Sheehan told IPG in 2004, “In the past we always managed growth. Now we’re managing decline.”
Today the in-plant is a more streamlined version of its 1996 self. With 120 employees (60 in the printing plant) and $13 million in annual revenue, it has survived the tough times by focusing on its core services and applying lean manufacturing standards. At the same time, it has evolved into a more adaptable, customer-focused operation and has made a concerted effort to improve its production processes and quality.
- Companies:
- Heidelberg
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
